Restaurants hand 18-30% and the customer relationship to third-party apps because building a direct channel felt out of reach.
Third-party ordering apps take 18-30% per order and own the customer data, so there's no direct channel to fall back on. That is the constraint every restaurants operator hits in the first 90 days of growth.
Reservations, online ordering, and the POS are three separate vendors that don't share data, so the guest record is fragmented. The shops that compound are the ones who fix this in the systems underneath before they throw bodies at it, but most operators try the reverse and pay tuition for 18 months.
Menu changes have to be updated by hand in five places, so prices and 86'd items drift out of sync across platforms. Inparlor's engagement for restaurants reflects that, we build the software stack against how the operation actually runs, not against the vertical brand. Per-order fee on third-party apps of 18-30% is the number the systems have to protect.
18-30%
Per-order fee on third-party apps
$25-$65
Average check (casual)
$95-$250
Average check (fine dining)
20-45%
Repeat visit rate (90 days)
Web apps and complex sites that do real work, not just look good.
Custom software that replaces the spreadsheets and duct tape, shipped in quarters, not years.
Automate the manual processes your team does by hand all day.
Senior engineers on retainer, not on a ticket queue.
iOS and Android apps users actually open more than once.
We build direct online ordering and reservations the operator owns, so the customer relationship stops living inside apps that take 18-30% per order and keep the data.
Reservations, online ordering, and the POS wired into one guest record instead of three vendors that do not share data, so the team finally sees the whole customer.
Menu, prices, and 86'd items updated once and pushed everywhere, ending the drift that happens when the team edits five places by hand.
Loyalty and reorder built into your own store, not locked inside a platform you cannot customize or export from, so the 20-45% repeat rate has software you control behind it.
Tell us about your current numbers and what is broken. We respond with scope, pricing, and timeline inside 48 hours.
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